Privacy Policy

Urbanstockshop respects the privacy of individuals who visit and use www.urbanstockshop.com. This Privacy Policy outlines how we collect, use, disclose, and retain personal data when you visit this website, contact us, place an order, or otherwise interact with Urbanstockshop.

This Privacy Policy is designed to comply with applicable U.S. federal and state privacy laws and, where applicable, the European Union’s General Data Protection Regulation (GDPR).

1. Data Controller

For the purposes of applicable data protection laws, the data controller for personal data processed through this website is:

Brand: Urbanstockshop
Company: 11930 NW 8TH ST LLC
Address: 1021 NW 115th Ave, Plantation, FL 33323, United States
D-U-N-S® Number: 131856667
Website: www.urbanstockshop.com

Urbanstockshop is responsible for determining the purposes of personal data processing related to website operations, customer inquiries, order management, and related business activities.

2. Personal Data We Collect

Depending on how you interact with this website, we may collect the following categories of personal data:

Name;
Email address;
Phone number;
Billing and shipping addresses;
Order information;
Product and transaction details;
Customer service and correspondence;
Information voluntarily provided when submitting inquiries;
Website usage information (where applicable);
Information required to maintain legitimate business and transaction records.

We strive to collect only information relevant to the applicable purposes and do not knowingly request personal data that is unnecessary for the relevant activities.

3. How We Use Personal Data

Urbanstockshop may process personal data for the following purposes:

Processing and managing orders;
Arranging delivery of purchased products;
Responding to customer inquiries;
Providing information related to products and orders; managing returns, refunds, and other order-related matters;
Maintaining business and transaction records;
Processing payments;
Detecting and handling transactions or activities requiring review; meeting applicable legal, accounting, and regulatory requirements;
Maintaining and managing our website;
Handling requests regarding personal data.

Personal data will be processed for specific and legitimate purposes and will not be used in a manner incompatible with those purposes.

4. Payment Processing via Stripe

Payments made through our website are processed by Stripe, acting as our payment processing service provider.

When you make a payment, information required for the transaction may be provided to Stripe to facilitate payment processing and the provision of related transaction services. Depending on the payment method and transaction circumstances, this information may include transaction details as well as relevant contact or billing information.

Stripe may process personal data in accordance with its own privacy policy and applicable legal requirements. Stripe states that it may receive transaction information when end customers use Stripe services to make payments to merchants, request refunds, or conduct other transactions.

For more information on how Stripe processes personal data, please refer to the Stripe Privacy Policy and the Stripe Privacy Center.

For transactions where payments are processed by Stripe, Urbanstockshop does not request or intentionally store full payment card numbers in its customer records.

5. Legal Basis for Processing

Where the GDPR (General Data Protection Regulation) applies, Urbanstockshop may process personal data based on one or more of the following legal grounds (depending on the specific circumstances):

Processing necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract;
Processing necessary for compliance with a legal obligation;
Processing necessary for the purposes of legitimate interests (provided such interests are not overridden by the rights and interests of the individual);
Processing based on consent (where consent is required and has been obtained). If processing is based on consent, you may withdraw that consent to the extent permitted by applicable law. The withdrawal of consent does not affect any processing activities carried out prior to such withdrawal. In accordance with applicable U.S. federal and state privacy laws, Urbanstockshop will comply with all obligations regarding the collection, use, disclosure, access, correction, protection, and retention of personal data.

6. Disclosure of Personal Data

To achieve the purposes described in this Privacy Policy, we may disclose personal data where reasonably necessary, including to the following parties:

Stripe (for payment processing);
Service providers assisting with website operations and order management;
Shipping and fulfillment service providers required to complete orders;
Professional advisors (where reasonably necessary);
Government departments, regulatory bodies, or law enforcement agencies (as required or permitted by applicable law);
Other parties to whom disclosure is necessary to establish, exercise, or defend legal rights.

Unless permitted or required by applicable law, we will not disclose personal data for purposes unrelated to those described in this Privacy Policy.

7. International Data Transfers

Urbanstockshop operates in the United States and serves customers in the U.S. market. Certain service providers involved in website operations, payment processing, or other business functions may process personal data in locations outside the customer’s country of residence.

Where the GDPR (General Data Protection Regulation) applies and personal data is transferred outside the European Economic Area (EEA), Urbanstockshop will, where necessary, utilize applicable transfer mechanisms recognized by the GDPR.

Such transfer mechanisms may include: adequacy decisions, appropriate safeguards (such as Standard Contractual Clauses), or other lawful transfer mechanisms recognized under applicable data protection regulations.

8. Data Retention

Urbanstockshop retains personal data only for as long as is reasonably necessary to fulfill the purposes for which the data was collected, or for longer periods as required or permitted by applicable law.

Our general retention periods are as follows:

Order and transaction records: Generally retained for up to 7 years from the date the relevant transaction is completed (for accounting, tax, contractual, legal, or business record-keeping purposes).

Customer service correspondence: Generally retained for 3 years after the conclusion of the relevant inquiry or matter; however, the retention period may be extended in cases involving pending matters, legal obligations, or reasonable business record-keeping requirements. Account or website-related information: Retained for the duration reasonably necessary to provide the relevant services or maintain the business relationship; upon expiration, we will evaluate whether to delete or anonymize the data. Marketing preference and consent records: The retention period covers the time required to record and manage relevant preferences or consents, as well as—where necessary—a reasonable period beyond that time to demonstrate compliance with applicable obligations.

Legal or dispute-related records: The retention period is the reasonable duration required to establish, exercise, or defend legal rights (including applicable statutes of limitations).

If laws, regulations, accounting standards, or legal requirements mandate a longer retention period, such requirements take precedence over the general retention periods mentioned above.

Applicable U.S. privacy laws generally do not prescribe a uniform retention period for all personal data; instead, retention periods depend on the purpose of information collection and applicable legal, tax, accounting, contractual, or business requirements.

Similarly, the GDPR requires—subject to exceptions under applicable law—that personal data be retained in an identifiable form for no longer than is necessary for the purposes for which the data is processed.

When personal data is no longer needed, Urbanstockshop will take appropriate measures to delete, anonymize, or otherwise cease retaining the data, while complying with applicable legal and business record-keeping requirements.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to enable website functionality, record preferences, maintain website operations, and understand how visitors interact with the site.

Where applicable, the management of non-essential cookies will comply with the consent requirements of the visitor’s jurisdiction.

For more information about cookies and their purposes, please refer to our Cookie Policy or the cookie preference settings mechanism.

10. Data Accuracy

Urbanstockshop takes reasonable steps to ensure that personal data used for relevant business purposes is accurate and properly maintained.

If you believe that the information we hold about you is inaccurate or incomplete, you may contact us using the contact details provided below.

11. Access to and Correction of Data

To the extent permitted by applicable law, individuals may request access to personal data held by Urbanstockshop and request the correction of inaccurate or incomplete information.

Before granting access to personal data or making changes, we may require reasonable information to verify the requester’s identity.

Certain information may be withheld, restricted, or retained where permitted or required by applicable law.

12. Data Deletion

Where applicable law grants the right to request the deletion of personal data, you may contact us using the methods below.

We are not required to delete information that we are legally obligated or permitted to retain (including information required for legal, accounting, tax, contractual, or record-keeping purposes).

13. Data Protection and Confidentiality

Urbanstockshop implements appropriate organizational and administrative measures regarding personal data, taking into account the nature of the information and the purposes of processing.

Access to personal data is granted only when reasonably necessary for business purposes. All personal data processing activities comply with applicable data protection obligations.

No website or electronic transmission method can completely eliminate all potential risks. Therefore, Urbanstockshop is committed to implementing measures appropriate to the nature of the information and the relevant processing activities.

14. Information Regarding Children

Our website is intended for general consumers and is not specifically targeted at children.

Urbanstockshop does not knowingly collect personal data from children where prohibited by applicable law.

If a parent or legal guardian believes that personal data regarding a child has been provided to us inappropriately…

15. Third-Party Websites

Our website may contain links to websites operated by third parties. These websites are governed by their own privacy policies and terms. Urbanstockshop is not responsible for the privacy practices of third-party websites beyond our control.

16. Changes to This Privacy Policy

Urbanstockshop may update this Privacy Policy from time to time to reflect changes in our business activities, website features, applicable legal requirements, or data processing practices.

Updated versions will be posted on this page, indicating the effective date.